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Policies & Terms of Service
Terms of Service
Brazos Window & Door
Last updated: November 10, 2025
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Welcome to Brazos Window & Door. These Terms of Service (“Terms”) govern your use of our website located at www.BrazosDoor.com (the “Site”), our mobile app (if any), any services we offer through the Site or via text messaging, and your relationship with Brazos Window & Door (“we,” “us,” “our,” “Brazos”). By accessing or using the Site or our services (including signing up for text message communications), you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site or our services.
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1. Services
We provide window and door sales, installation, replacement, maintenance, and related services (collectively the “Services”).
We may also provide the opportunity to receive notifications, updates, reminders, promotional offers, appointment confirmations, and other communications via text message (SMS/MMS) (the “Text Message Service”). By opting in to the Text Message Service, you agree to the terms in Section 6 below.
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2. Use of Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site in any way that violates any applicable law or infringes the rights of others.
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3. Intellectual Property
All content on the Site—including text, images, logos, graphics, and software—is owned or licensed by Brazos Window & Door and protected by applicable intellectual property laws. You may not reproduce or distribute such content without written consent.
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4. Disclaimers & Limitation of Liability
The Site and Services are provided “as is” without warranties of any kind.
To the fullest extent permitted by law, Brazos Window & Door and its employees, agents, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services. Our aggregate liability shall not exceed the total amount you paid us for the applicable Service within the twelve (12) months prior to the claim (or $100 if no fee was paid).
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5. Termination
We may suspend or terminate your access to the Site or Services at any time without notice or liability if you breach these Terms or for any reason at our discretion.
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6. Text Message Service Terms
By enrolling in or using our Text Message Service, you agree to the following:
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Consent & Opt-In: You confirm that you are the owner or authorized user of the mobile number you provide and consent to receive recurring text messages from Brazos Window & Door. Consent is not required to make a purchase.
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Message Types: May include appointment reminders, installation updates, promotional offers, warranty notices, and customer satisfaction surveys.
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Frequency & Fees: Message frequency may vary. Standard message and data rates may apply.
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Opt-Out: Reply “STOP” to any message to opt out. You will receive a confirmation text and will no longer receive messages unless you opt in again.
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Help: For help, reply “HELP” or email info@brazosdoor.com.
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Carriers & Delivery: Carriers are not liable for delayed or undelivered messages.
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Modifications: We may update Text Message Service terms at any time. Continued use after notice constitutes consent to the updated terms.
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7. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the state or federal courts located in Young County, Texas.
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8. Changes to Terms
We may revise these Terms from time to time. The “Last updated” date will reflect changes. Your continued use of the Site or Services after posting means you accept the revised Terms.
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9. Contact
Brazos Window & Door
2400 Highway 16 S
Graham, TX 76450
📧 info@brazosdoor.com
Privacy Policy
Brazos Window & Door
Last updated: November 10, 2025
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At Brazos Window & Door (“we,” “us,” “our,” “Brazos”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.BrazosDoor.com, use our services, or opt in to receive text messages from us.
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1. Information We Collect
We may collect:
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Contact Information: Name, phone number, email, service address.
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Device/Usage Data: IP address, browser type, pages visited, timestamps.
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Communication Data: Records of your calls, emails, or text messages with us.
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Transaction Data: Purchase history, service requests, and billing details.
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Text Message Opt-In Data: Consent date/time, mobile number, and delivery logs.
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2. How We Use Your Information
We use your data to:
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Provide and improve our window and door services.
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Schedule appointments, send installation updates, and communicate offers.
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Deliver text messages you have consented to receive.
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Comply with legal obligations and prevent fraud.
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Analyze service performance and improve customer experience.
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3. How We Share Your Information
We may share your data with:
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Service providers and contractors who assist with installations or communications.
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Legal authorities when required by law.
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Successor entities if our business merges or is acquired.
We never sell your personal information.
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4. Your Rights
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Text Messaging: Reply “STOP” to opt out at any time.
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Access & Correction: You may request a copy or correction of your data by emailing info@brazosdoor.com.
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Marketing Preferences: You may unsubscribe from promotional emails or texts but may still receive service-related communications.
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Cookies: You may control cookies via browser settings.
5. Data Security & Retention
We use reasonable physical, technical, and administrative safeguards to protect your data and retain it only as long as necessary for service or legal requirements.
6. Text Message Data
If you enroll in our Text Message Service:
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We collect and retain your mobile number and message history for service and compliance purposes.
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We do not share your mobile number or message data with third parties for their marketing.
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You can opt out by replying “STOP.” We may retain limited records of your opt-out request to comply with regulations.
7. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe we have inadvertently done so, contact us to delete it.
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on www.BrazosDoor.com. Material changes may be communicated by email or text.
9. Contact Us
Brazos Window & Door
2400 Highway 16 S
Graham, TX 76450
📧 info@brazosdoor.com

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2400 Highway 16 S
Graham,
TX 76450
6701 Kell East
Wichita Falls,
TX 76310
New Showroom
(Coming Soon)
The Design Center at Kelly Ranch
5100 Kelly Ave.
Aledo, TX 76008
Fort Worth area (by appointment only)
